Privacy Policy

Privacy Policy Impora

https://thehappybed.nl/

About Our Privacy Policy

Impora values your privacy. We process only the data that is necessary for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services accessible on it from Impora. The effective date for the validity of these conditions is 29/03/2023. Upon the publication of a new version, the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what it is used for, and with whom and under what conditions this information might be shared with third parties. It also explains how we store your data, how we protect your data from misuse, and your rights regarding the personal data you provide to us.

If you have questions about our privacy policy, you can contact our privacy officer. You will find the contact details at the end of our privacy policy.

About Data Processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.

E-Commerce Software

Shopify

Our webshop is developed using Shopify software. Personal data that you provide to us for the purposes of our services is shared with this party. Shopify has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Shopify is obligated under our agreement to take appropriate security measures. These security measures include SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information regarding your use of the software; no personal data is collected or stored. Shopify reserves the right to share collected data within its own group to further improve its services. Shopify adheres to the applicable statutory retention periods for (personal) data. The EU/US Privacy Shield applies, meaning your data may be processed in the United States.

Email and Mailing Lists

Shopify

We send our newsletters and transactional emails using our webshop software 'Shopify.' All confirmation emails you receive from our website and web forms are sent through Shopify's servers. Shopify will never use your name or email address for their own purposes. At the bottom of every email sent automatically via our website, you will see an ‘unsubscribe’ link. If you click this link, you will no longer receive emails from our website. This could significantly reduce the functionality of our website. Your personal data is securely sent, stored, and accessed by Shopify.

Cookies and other internet technologies are used to track whether emails are opened and read. Additionally, Shopify processes information about you as a recipient and the subject line of emails to improve the quality of service. This data is retained for 30 days. Shopify reserves the right to use your data to further improve its services and share information with third parties for that purpose.

Gmail

We use Gmail for regular business email traffic. This party has implemented appropriate technical and organizational measures to prevent abuse, loss, and corruption of your and our data as much as possible. Gmail does not have access to our inbox, and we handle all our email traffic confidentially.

Payment Processors

Mollie

We use Mollie for processing a portion of the payments in our webshop. Mollie processes your name, address, and residence details, along with your payment details such as bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and to share (anonymized) data with third parties for this purpose. All the above guarantees regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data longer than permitted under statutory retention periods.

External Sales Channels

Bol.com

We sell some of our products through the Bol.com platform. When you place an order through this platform, Bol.com shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have implemented appropriate technical and organizational measures to protect your data against loss and unauthorized use.

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